Updated: Jun 6
It’s time to download the World Walking App onto your smartphone here. You can also the World Walking website and log in to add your steps.
1. How to join your team and the Miles in Their Shoes walk
Before you get started you need to be a part of a group and joined your groups walk. You will have been sent a link to join your group and walk. If you are yet to receive this, please email email@example.com.
Follow your team link and select the Join this group. Then scroll down until you see the Miles in Their Shoes walk. Select the walk and click the Join Now button. You can not start adding your steps until you have joined the walk.
2. How do I upload banked miles to the walk?
Open the World Walking app, click the central icon that is a circle with a + symbol inside it. Change the unit to whichever you prefer ( steps or miles) and then use the box to add the number of miles you have travelled on your most recent walk, run or cycle. This will tell you that the distance has been banked. You then need to submit these banked miles to the Miles in Their Shoes walk by pressing the button in the aqua green section that is a circle with a downward arrow in it. Here, you can choose the walk you would like to submit them to (your Miles in Their Shoes team) and then you can use the slider to choose how many miles you want to add.
3. What apps can I use with World Walking?
With World Walking you can connect to the health app which is part of your smartphone, which counts your steps. To do this, in the World Walking app click in the settings cog in the bottom right corner of the screen and select “Apps” and then choose HealthKit for Apple or ‘bank steps from the phones pedometer’ on Android. Or you can follow these steps to connect your Fitbit. For this to sync you must have location service enabled for the World Walking app and your Health or Fitbit app. The way to do this is to open up the Settings app on your iPhone, then go to Privacy, Location Services and ensure both the top Location Services toggle is on and that World Walking down at the bottom of the list is set to Always rather than Never.
4. How can I submit my miles from Garmin or Strava
Unfortunately, the World Walking app is not currently compatible with Garmin or Strava but we understand that you may want to use these to track your miles. Simply use these platforms to track your miles separately and then manually enter them to the World Walking app using the "Bank steps" button on the website or mobile app.
5. How do I upload banked miles to the walk?
To upload banked miles, please watch the video here as this is the easiest way to explain the process. Open the World Walking app, click the central icon that is a circle with a + symbol inside it. Change the unit to whichever you prefer and then use the box to add the number of miles you have travelled on your most recent walk, run or cycle. This will tell you that the distance has been banked. You then need to submit these banked miles to the Miles in Their Shoes walk by pressing the button in the aqua green section that is a circle with a downward arrow in it. Here, you can choose the walk you would like to submit them to (your Miles in Their Shoes team) and then you can use the slider to choose how many miles you want to add.
6. Do you have to press ‘Start’ before your run or can you just add it in manually after the run?
If you want to track a specific journey with the World Walking app because you want to know specifically how many miles you have done, please press the central icon on World Walking (circle with a + in it). Then, select the compass icon on the upper right aqua blue section. Here you can press start before your walk or run, just take your phone with you. Otherwise track your run, walk or cycle externally and then manually add the miles you have travelled. This is important because World Walking will track all of your steps, as you move with your phone round the house or supermarket but you can only add all the miles that you purposefully undertake as part of the Miles in Their Shoes challenge.
7. I tried to log a 5 mile run this morning but can’t see it in our group?
World Walking only logs major milestones and specific direction changes which you can see on your map so adding a few miles may not show on the map as a line on the map. Do not worry! These miles have been banked and Your steps total should be increasing correctly each time you add distances and the % of the walk you have covered will be increasing too. You can check that by looking at the progress circle alongside the map on your walks page. Once you have added enough steps to reach the next major point the green line will appear on the map and it will catch up with where you have reached on your walk. Please hang in there!
8. The app only lets me bank miles in steps?
The World Walking app will collect your travel data in steps but when you go to add and bank your miles to the Miles in Their Shoes walk you will be able to change the unit to miles or kilometres instead of steps.
9. How do I link the step tracker on my phone with World Walking?
You can link up your HealthKit from your phone easily by going into the World Walking settings. Please see Question 1.
10. How do I add a profile pic?
To do this, press the settings cog in the right hand corner of the World Walking app and choose “Update profile”, here you can give yourself a display name and upload a profile picture from your photo library.
11. How do I put a photo in from my miles?
We love to see photos from your travels! The easiest way to add a photo is by clicking into groups using the people icon on World Walking and clicking on your team. Here you will be presented with your Dashboard. Click “My Groups” and find your Miles in Their Shoes team. Here, there is an icon of a photograph click here, and you will see everyone's photos as well as an option to upload a photo.
12. Is it ok to wear your fit bit all day and add the miles from that, even if you’ve just been pottering around your house?
No, sorry. You can only bank miles for runs, walks and cycles etc that you are purposely doing to contribute to the Miles in Their Shoes challenge.
For further information and support please visit https://worldwalking.org/help, or get in contact with us here at Kids Club Kampala or get direct support from World Walking (https://worldwalking.org/contact).